Privacy Policy — Timeless Trends
Last updated: May 2026
Timeless Trends (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use and protect your information when you visit timelesstrendsco.uk or make a purchase from us.
1. Who We Are
Timeless Trends is an online retail business based in Birmingham, West Midlands, United Kingdom, owned and operated by Sanam Asif. You can contact us via our contact page at timelesstrendsco.uk/contact.
2. What Data We Collect
When you place an order or contact us, we may collect the following personal information:
Your name
Delivery address
Email address
Phone number
Payment information (processed securely via Stripe, PayPal or Klarna — we do not store card details)
Order history and preferences
When you visit our website, we may also collect technical data including your IP address, browser type, and pages visited via cookies and analytics tools.
3. How We Use Your Data
We use your personal data to:
Process and fulfil your orders
Send order confirmations and delivery updates
Respond to your enquiries and customer service requests
Improve our website and customer experience
Send occasional marketing emails if you have opted in — you can unsubscribe at any time
We do not sell, rent or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
Contract — to fulfil orders you have placed with us
Legitimate interests — to improve our service and prevent fraud
Consent — for marketing communications where you have opted in
5. Data Sharing
We may share your data with trusted third parties only where necessary to fulfil your order, including:
Payment processors (PayPal, Klarna, Stripe)
Delivery and courier services
Website hosting and technical service providers
All third parties are required to handle your data securely and in accordance with UK data protection law.
6. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic. You can manage your cookie preferences using the cookie settings banner on our website. For more information please see our Cookie Policy.
7. Data Retention
We retain your personal data for as long as necessary to fulfil your order and comply with our legal obligations. Order records are typically retained for 6 years in accordance with UK tax and accounting requirements.
8. Your Rights
Under UK GDPR you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data where we have no legal obligation to retain it
Object to or restrict our processing of your data
Withdraw consent at any time where processing is based on consent
To exercise any of these rights please contact us via timelesstrendsco.uk/contact.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Our website uses SSL encryption to protect data transmitted between your browser and our server.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us via timelesstrendsco.uk/contact.